Privacy Policy

Information We Collect

We collect information you provide directly when you create an account and use Stampello:

• Account information — your name and email address when you sign up.
• Business information — if you register as a merchant, details about your business such as business name, logo, and category.
• Loyalty activity — stamps collected, redemptions, and interactions with stamp cards.
• Device information — basic device data collected during stamp interactions for fraud prevention.

How We Use Your Information

• Providing and operating the Stampello loyalty platform.
• Sending transactional emails such as welcome messages, reward notifications, and account updates.
• Generating aggregated analytics for merchants about their stamp card performance.
• Improving the service, fixing bugs, and developing new features.

Third-Party Services

We use trusted third-party providers for services such as database hosting, authentication, and email delivery. These providers process data on our behalf and are bound by their own privacy policies.

Data Security

We take reasonable measures to protect your information. All data is encrypted in transit and our database enforces strict access controls so that users can only access their own data. However, no method of transmission or storage is 100% secure.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the service. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it by law.

Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your account and associated data.
• Export your data in a portable format.

To exercise any of these rights, contact us at the email below.

Children's Privacy

Stampello is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us so we can remove it.

Changes to This Policy

We may update this privacy policy from time to time. When we make significant changes, we will notify you by email or through a notice on the platform. Your continued use of Stampello after changes take effect constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or your data, reach out to us at contact@stampello.app.